Deskripsi Pekerjaan
Your career journey begins here! MonetizeMore builds industry-leading ad technology that is seen by more than 300M+ people per month. The company has been running for 16 years achieving consistent double-digit growth each year with a team of 100+ team members spread across the globe. We are a culture-centric organization where 👥 Integrity, 🤝 Collaboration, 🚀 Enterprising, and 🔄 Kaizen unite for excellence. We meticulously cultivate these pillars at the heart of everything we do, and our 100% remote setup allows us to work anywhere while upholding these values. Areas where your competencies shine This role is ideal for someone who is structured, detail oriented, and comfortable bridging business needs with system execution. You bring strong coordination skills, a process improvement mindset, and the ability to maintain high data quality standards. All the responsibilities we'll trust you with: Solving Problems Through Systems Translate business problems, opportunities and requirements into structured system improvements and automation requests that make data more transparent and our internal customers’ lives easierCollaborate with stakeholders to map workflows and improve efficiency by leveraging our sales stack.Create and maintain Salesforce SOPs, process maps, and documentationEnsure user adoption is top notch of whatever you release - training materials, office hours, documentation, you work to ensure the team understands how to leverage your hard workDeepen our ability to scale our organization through deep integration of all our sales tools to work harmoniously together Salesforce & Sales Stack Service Delivery Consistently deliver high quality Salesforce support aligned with SLAs and business needsServe as the first point of contact for Salesforce related inquiriesTroubleshoot user issues and resolve where possible, or route complex concerns to the Salesforce Admin or DeveloperMonitor recurring issues and recommend preventive improvements Data Management Maintain and update Salesforce records to ensure data accuracy and completenessSupport data imports, exports, audits, and cleanupsIdentify inconsistencies and partner with stakeholders to strengthen data governance Quality Assurance Test new features, automations, and integrations before deploymentDocument test cases, expected results, and findingsCoordinate issue resolution prior to release to minimize operational disruption Revenue Operations Coordination Work closely with the CIO, Sales, Marketing, and Operations teams to align system updates (predominantly SFDC, but there are other sales tools) with business prioritiesAct as a bridge between technical and non technical stakeholders to ensure clarity and alignmentTrack enhancement requests and support structured rollout of updates. Your core expertise & skills that matter most for this role: 4+ years experience supporting Salesforce in an operations, coordination, or system support roleStrong understanding of Salesforce objects, workflows