Jr. IT Support

Key Responsibilities Provide first and second-level IT support for internal staff (hardware, software, and network issues).Install, configure, and maintain computers, printers, servers, and other peripherals.Good knowledge on Google workspaceExperience as an Admin for Gmail and Google DriveMonitor network performance and ensure availability and reliability.Maintain IT documentation, software licenses, and inventory.Implement data backup and recovery strategies.Ensure IT security policies and procedures are followed.Collaborate with vendors for hardware and software procurement, installation, and support.Provide onboarding IT setup and training for new employees.Any experience with Google Sheet Reports is a bonus but not essential Requirements Education: Bachelor’s degree in Information Technology, Computer Science, or related field.Experience: 1–2 years of hands-on experience in IT support, system administration, general IT management.Strong knowledge of Windows OS, macOS, and common enterprise applications.Familiarity with networking.Experience with hardware troubleshooting and fixing basic issues in IT.Understanding of backup solutions (Windows Backup).Knowledge or some experience of managing admin for web hosting providers for web pages.Strong communication (English and Bahasa) and interpersonal abilities.Ability to prioritize tasks and manage time effectively.Team-oriented with the ability to work independently.