IT Operation Support Staff

• Provide daily technical support for IT operations and end-users. • Monitor and maintain IT systems to ensure smooth operations. • Troubleshoot software and hardware issues. • Assist in IT asset management and system documentation. • Coordinate with vendors or higher level IT teams for issue escalation. • Bachelor's degree in Information Technology, Computer Science, or related field (min. GPA 3.00). • 1-3 years of experience in IT support/helpdesk roles. • Ability to work under pressure and in shifts if required. • Willing to be placed in West Jakarta.