IT Engineer

Responsibility: Install and configure computer hardware, software, networks, and applications Continuously monitor and maintain systems and networks Respond to technical support calls from other staff members or clients and communicate how to resolve issues Diagnose and troubleshoot system and network problems, software faults, or hardware complications Support the roll-out of new applications Keep a record of issues, along with solutions, to refer back to in future instances Prepare accurate and timely reports Requirements: Minimum Diploma degree majoring in Information Technology/Computer Systems or related Has min. 3 years of related working experience Hands-on experience with Windows/Linux/Mac OS environments Good experience in troubleshooting hardware, laptops, mobile devices, printing devices, and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software (eg. Zendesk) Excellent problem-solving and communication skills Good communication in English is a MUST Able to start working immediately Location home near in APL Tower, West jakarta